Frequently Asked Questions

Are co-living options available?

No

Do you have flexible lease lengths?

Yes

Can roommates sign separate leases?

Yes

Can I request a specific apartment & can an apartment be held?

Yes

Can an apartment be reserved ahead of time?

Yes

Can I choose a specific apartment before I move in?

Yes

Is there a security deposit and is any of it refundable?

Yes

What payments are required before move-in?

Deposit, application, admi fee, pet fees if applicable, rent

How do I apply for an apartment?

Online

What qualifications are needed to apply?

Must qualify credit and pass background screening

When is rent due and how can it be paid?

1st online or in the office

Are there late fees for rent payments?

Yes

Do you require a security deposit and how is it handled?

Yes

Are utilities included?

No

Is renter's insurance required?

Yes

Can I purchase renter’s insurance through the property?

Yes

Do you allow subletting or short-term rentals?

Subletting no short term yes

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

No

Are housing vouchers accepted?

No

Do you accept Section 8 vouchers?

No

What leasing options are available?

3-18 months

Do you offer individual leases & co-living?

No

Is there an online application process?

Yes

Where can I submit a rental application?

Online

What screening criteria do you use for applicants?

Entrata

When is rent due and how can it be paid?

1st online or in the office

Do residents need to carry renters insurance?

Yes

Do you charge an application or administrative fee?

Yes

When is the resident clubhouse open?

24 Hours

Is key fob or code access required for amenities?

Yes

What are the hours of the clubhouse?

24 hours

What are the hours for the fitness center?

24 Hours

What times is the pool open, and is it seasonal?

6AM-11PM Year around

When is the business center available for use?

24 Hours

Can I reserve the clubhouse for private use?

Yes

Are amenities secured and accessible by residents only?

Yes

Is the fitness center open 24 hours?

24 Hours

When can I use the community laundry room?

N/A

What are the hours of the laundry facility?

N/A

Is the apartment set up for working remotely?

Yes

Are there coworking spaces or work-from-home-friendly features?

Yes

Are there shared workspaces or meeting rooms available?

Yes

Do common spaces have high-speed internet?

Yes

How do I get my packages/do you have package lockers?

Concierge or package lockers

Do you offer outdoor grilling areas for residents?

Yes

Do you offer valet trash service and/or recycling?

Yes

What trash and recycling services are provided?

Valet trash and trash chutes

Are concierge services available?

Yes

What types of concierge or front desk services are offered?

Concierge and valet

Do you have any community events or resident activities?

Yes

Are social events hosted regularly?

Yes

Do you have a dog park or pet washing station?

Yes

Is there a secure package delivery system?

Yes

Where do deliveries go?

Concierge or package lockers

Do you have a lending program for things like bikes, sporting equipment, etc?

No

Do you have community garden space?

No

Do you have DIY space, studio space, or podcast facilities?

No

What is the smoking policy?

Non smoking community

What is the parking situation?

First come first serve or reserved parking

Are garages or covered parking available?

Yes

What is your policy on guests staying overnight?

Park on the 7th floor

Are there quiet hours or community rules I should know about?

Quiet hours are 6AM-11PM

Are pets allowed, and what is the pet policy?

Yes.

Our community was designed with people who rent with pets in mind. A maximum number of two (2) pets are permitted per apartment unit provided the required pet deposit, pet fee and monthly pet rent is paid. Pet weight must not exceed 99 lbs. with restrictions on all aggressive breeds including, but not limited to the following breeds, Akita Inu, Alaskan Malamutes, American Bandogge, American Bulldog, Basenji, Boew Boel, Bull Terrier, Cane Corso, Caucasian, Chow, Doberman Pinschers, Dogo Argentino, Fila Brasileiro, German Shepherd, Great Dane, Gull Dong, Huskies, Perro de Presa Canario, Pitbull, Rhodesian Ridgeback, Rottweiler, Saint Bernard, Tosa Inu, Staffordshire Terriers, Dobermans, Wolf Mixes, and any mixes thereof. Other animals, including but not limited to the following are not permitted as pets at this Community: Poisonous Animals (i.e. spiders, snakes); and/or, other Exotic Animals (i.e. primate, iguana, ferret, sugar gliders, snakes). For more comprehensive literature regarding this Community’s pet policies, please inquire with a leasing representative.

Is smoking allowed in apartments or common areas?

Non smoking community

Do you have a dog park or pet washing station?

Yes

Is parking assigned or open?

Both

Which school district is the property located in?

Spring Branch

How far is it to the nearest airport or train station?

18 miles

What is the travel time to the closest airport or transit hub?

30 minutes

Are you near any transportation routes? Which ones?

Metro Bus

Is public transit accessible nearby?

Yes

Are there sidewalks, trails, or bike paths in the area?

Yes

Are there grocery stores or shopping centers nearby?

Yes

What are the closest options for groceries and dining?

HEB, Credence, Island Grill, Shipleys, Guadalajara, Ciros.

Is rideshare service (like Uber/Lyft) commonly available in the area?

Yes

How walkable/bikeable is the community?

Very

What is the walk score or bike score?

79

When were these apartments built?

2021

Are elevators available for resident use?

Yes

Is additional storage available inside or outside the apartment?

Yes

Do the apartments have walk-in or walk through closet options?

Yes

Do the apartments have air conditioning? Do apartments have ceiling fans or additional ventilation?

Yes and Yes

Are washers and dryers available? Are they in the apartment? What kind?

GE, Yes

What kind of appliances and features does the kitchen have?

Full-size stainless steel appliances. Kitchen sink disposal, microwave, dishwasher, etc. Dedicated pantry and chef island

Are the apartments furnished?

No

Do you offer furnished or partially furnished apartments?

No

Have any recent renovations been done?

No

When were these apartments built? Have there been any renovations?

2021

Is additional storage available inside or outside the apartment?

Yes

Is there a linen closet in the apartment?

No

Do apartments have ceiling fans or additional ventilation?

Yes

What type of climate control is included?

AC

What type of flooring do the apartments have?

Plank

Are the floors carpeted, vinyl, or hardwood?

Bedrooms carpet; living space plank

Is there a bathtub or just a shower?

Both

What type of bathroom fixtures are included?

LED light inside the mirror

Are washers and dryers available? Are they in the apartment? What kind?

GE, Yes

Do apartments include in-home laundry or access to shared laundry?

In home

Are the washers and dryers full-size, frontload, or stackable?

Both

Is there a separate laundry room or is it a laundry closet?

Both

What kind of appliances and features does the kitchen have?

GE stainless steel

Is there a disposal installed in the sink?

Yes

Do apartments have dishwashers?

Yes

Is a dishwasher included in each apartment?

Yes

Do kitchens include full-sized appliances?

Yes

Does the apartment come with a microwave?

Yes

Are built-in microwaves included?

Yes

Does the kitchen have a chef's island?

Yes

Does the kitchen include a dedicated pantry?

Yes

Only the best

Are co-living options available?

Do you have flexible lease lengths?

Can roommates sign separate leases?

Can I request a specific apartment & can an apartment be held?

Can an apartment be reserved ahead of time?

Can I choose a specific apartment before I move in?

Is there a security deposit and is any of it refundable?

What payments are required before move-in?

How do I apply for an apartment?

What qualifications are needed to apply?

When is rent due and how can it be paid?

Are there late fees for rent payments?

Do you require a security deposit and how is it handled?

Are utilities included?

Is renter's insurance required?

Can I purchase renter’s insurance through the property?

Do you allow subletting or short-term rentals?

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

Are housing vouchers accepted?

Do you accept Section 8 vouchers?

What leasing options are available?

Do you offer individual leases & co-living?

Is there an online application process?

Where can I submit a rental application?

What screening criteria do you use for applicants?

When is rent due and how can it be paid?

Do residents need to carry renters insurance?

Do you charge an application or administrative fee?

When is the resident clubhouse open?

Is key fob or code access required for amenities?

What are the hours of the clubhouse?

What are the hours for the fitness center?

What times is the pool open, and is it seasonal?

When is the business center available for use?

Can I reserve the clubhouse for private use?

Are amenities secured and accessible by residents only?

Is the fitness center open 24 hours?

When can I use the community laundry room?

What are the hours of the laundry facility?

Is the apartment set up for working remotely?

Are there coworking spaces or work-from-home-friendly features?

Are there shared workspaces or meeting rooms available?

Do common spaces have high-speed internet?

How do I get my packages/do you have package lockers?

Do you offer outdoor grilling areas for residents?

Do you offer valet trash service and/or recycling?

What trash and recycling services are provided?

Are concierge services available?

What types of concierge or front desk services are offered?

Do you have any community events or resident activities?

Are social events hosted regularly?

Do you have a dog park or pet washing station?

Is there a secure package delivery system?

Where do deliveries go?

Do you have a lending program for things like bikes, sporting equipment, etc?

Do you have community garden space?

Do you have DIY space, studio space, or podcast facilities?

What is the smoking policy?

What is the parking situation?

Are garages or covered parking available?

What is your policy on guests staying overnight?

Are there quiet hours or community rules I should know about?

Are pets allowed, and what is the pet policy?

Is smoking allowed in apartments or common areas?

Do you have a dog park or pet washing station?

Is parking assigned or open?

Which school district is the property located in?

How far is it to the nearest airport or train station?

What is the travel time to the closest airport or transit hub?

Are you near any transportation routes? Which ones?

Is public transit accessible nearby?

Are there sidewalks, trails, or bike paths in the area?

Are there grocery stores or shopping centers nearby?

What are the closest options for groceries and dining?

Is rideshare service (like Uber/Lyft) commonly available in the area?

How walkable/bikeable is the community?

What is the walk score or bike score?

When were these apartments built?